Dave was awesome from the very first time we called, all the way to th... read more Dave was awesome from the very first time we called, all the way to the final day of completion. He is the best! Dave is very honest, trustworthy and a man of his word. His shop is very clean and hard working. They are so good, it's like a NASCAR Pitcrew handle your vehicle's needs. They take pride in their work and make you feel great and relieved to put your vehicle in such expert hands. Zach the mechanic was amazing and professional. He met with my Dad and brother and showed them the old engine and was very courteous and professional. It was an all around Amazing experience! Canyon Lake Auto is the best shop around, period. Excellent and friendly customer service and professionalism guaranteed! Quickly diagnosed and repaired my vehicle in a very timely manner from start to finish. I am very happy with the investment and will continue to use Canyon Lake Auto for any future repairs. I would highly recommend Canyon Lake Auto to anyone and plan to bring our other business related vehicles in for service. Thank you Canyon Lake Auto Dave, Zach and Crew! They make you feel like family. Friends for life! Thanks for helping our family get back on the road. God bless! 5 stars!!!?????
First let me say the African american manager I assume never greeted m... read more First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.
I feel these people are very honest and they worked me in very quickly
