My first visit for maintenance after my Mercedes warranty expired. The... read more My first visit for maintenance after my Mercedes warranty expired. The experience was overwhelmingly positive. Herbert has a professional calmness that exudes knowledge and confidence. You are immediately aware that you and your car are in good hands. Herbert's fees are fair and he will tell you exactly what your car needs- and perhaps more importantly, what your vehicle does not need. I am very pleased that I trusted Herbert with my C300 sport package AMG, and expect to return for any and all future service needs. sincerely, Stan Kelley
This is one place on where I will be a FOREVER Customer and Loyal at t... read more This is one place on where I will be a FOREVER Customer and Loyal at that. Today I had the wrose most horrible day dealing with a set of bad companies that deal with tires. I was out and about for almost 8 hours trying to get my tires replaced due to one of them having a Bad Factory tear on the inside of the tire. I got here at 6:45pm, right before they closed and this AMAZING WONDERFUL Gentleman asked me how I was doing and was super sweet to hear what happened. He said he was sorry for what happened and that he would be happy to help. Within minutes of getting there, the guys out in the garage did the alignment, changed out all 4 tires and also told me that I had 2 other problems with the Tire area and helped me in every way to get my car back on the road safe for me to drive. It took these gentlemen 40 min.s to get it all done right. They helped me with everything, got me a warranty on the tires and more. I couldn't have been anymore happier, they made my day better. Thank you guys for the help and can't wait to come back to get more service done on my car. Krystel Carrilo
We went through 3 different mechanics including the Mercedes Service ... read more We went through 3 different mechanics including the Mercedes Service Department before going to Gold Star. Mike diagnosed the problem with no charge, and his findings were very accurate. We had spend close to $2000 fixing what wasn't even the issue, even Mercedes charging us 280 for diagnosis still couldn't fix the issue. I am so happy and grateful to Mike, he was so generous, professional, experienced, and courteous, we've finally found an honest and extremely experienced mechanic. I will recommend Gold Star to all my friends and family. I rate Gold Star a 10!!!!!!!
