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Don't do business here. Had a minor body issue with my van that we... read more Don't do business here. Had a minor body issue with my van that went $1k over estimate and 2 weeks over time with no communication. My wife had to call daily to get updates and was told "my manager will call you back" every day for over a week with no response. We went without our family car for so long without any apology or understanding. To top it off, they did extra work like charging for a tire replacement, alignment (i only had a scratch on a door and drove my car over 200 miles after my body damage), painting a door that wasn't affected at all, and charging us extra for a moulding job that seemed exorbitant. Again zero communication about this. Finally when I went to pick up today, they told me I had to pay $2500, then $3,000, then finally $250 after I calculated the insurance checks they had to find in their system with my own calculator. I wasn't aware of any charges due, so told them I'd call with a CC once i got home which is 19m away, but that's the only time the manager even seemed to care - when he wasn't getting immediate payment. Shouldn't have to be a fight to get my own car and not get ripped off. Never again.
My dad and I have been bringing our vehicles here for a few years now.... read more My dad and I have been bringing our vehicles here for a few years now. My go to folks for any of our repair needs. They are always on time and make sure I understand what is being repaired and recommend preventative measures. HONEST! Brendon C. Orinda, CA
