Palm Valley Shell 41735 State Hwy 74 Hemet, CA 92544 Overpriced R... read more Palm Valley Shell 41735 State Hwy 74 Hemet, CA 92544 Overpriced RIP OFF!!! RIP OFF!!! RIP OFF! Do not go here for repairs OR smog!!! AVOID THIS PLACE LIKE THE PLAUGUE! My car always passes smog. In this case it did, BUT the tech decided tha there were REASONS HE COULD MAKE MONEY. So he failed it though it passed with flying colors! He decided he was going to sell me a cat. IT DOESN'T NEED ONE. This was BEFORE doing the smog check. He kept bringing up the car might need repairs over and over. Don't trust these crooks! He spent more time pretending that he was going to smog the car than it took to do the smog check. He was tampering with the emissions systems in order to get it to fail. I will be taking it to a reputable emissions facility not back to this THIEF, SCAMMER! BEWARE do not go here. He also spent a lot of time telling me it probably needs work BEFORE EVEN DOING THE EMISSIONS TEST! Afterwards I found a pool of oil on the passenger floor of my car. I remember he asked me if there was smoke coming out of the exhaust (Why?). The car has NEVER emitted smoke out of the exhaust. I sincerely believe he was spending time attempting to tamper with the vehicle to insure it would fail. I had the car in the shop the previous day for repairs. My mechanic would have NEVER left a pool of oil on the floor in my car. Previous day repairs had nothing to do with oil and this was fresh oil. If there was oil added to the intake or emissions system it would have smoked. Could it be that he didn't add enough? I am someone who is interested in passing the smog emissions legally, but damaging my vehicle so that I spend money for UNEEDED REPAIRS? That is crossing the line. I am not done with this technician. I am someone who documents things so this matter isn't over.
Juanita the manager is very rude and unprofessional. She tries to run ... read more Juanita the manager is very rude and unprofessional. She tries to run the place with intimidation for example telling me that if I'm sick and try to call off she would drastically cut my hours. Furthermore the day shift employees don't change the food out when it expires they just change the time which is a health violation. Also while working graveyard shift you are not permitted to take any breaks Which is a violation of labor laws. Also they refuse to pay overtime I personally should have about 8 -10 hrs overtime for having to stay 10 15 min after my shift ends. Also a violation of the labor laws. She favors the Mexicans that work there and treat the only two white ppl who have the hardest shifts terribly. She sets expectations so high it's almost impossible to reach and when you do reach her expectations nothing is ever good enough. For example today I had everything done before she came in and what did she say?? She said that the back area was a mess. Confused I went back there and what she was talking about was a little pile of crumbs on the floor. DO NOT WORK FOR THIS GAS STATION IT IS DISGUSTING AND DISCRIMINATORY AND IS RUN ILLEGALLY.
To Management: You have a very rude and sexist manager at the am... read more To Management: You have a very rude and sexist manager at the am/pm station at 41240 Kalmia St. Murrieta, Ca. 92562. I spend well over $2000 per year at this station with my three cars. I have bought over 100 car washes with no problems. On two occasions while using the wash the blower turned off before I went through it. The bump at first sometimes causes one to go forward a little too fast trying to get over it and the blower shuts off before drying the car. I complained to the female manager about this and she told me "Too bad I'm not going to do anything about it and you are out your money." Today it happened to the lady in front of me and the lady went inside and got her money back! When I complained again about the sensitive blower turn off, the manager got mad and shaky and said, "If you don't know how to use it, don't use it!" This is very unprofessional behavior for a manger and I would like someone to advise her of rude conduct. I also think should get a free car wash. And, please adjust the sensitive level of the blower or make the bump smaller so one doesn't go too fast after getting over it. Sincerely, Jack
