First let me say the African american manager I assume never greeted m... read more First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.
Very friendly manager. There whole thing is guaranteed lowest price. T... read more Very friendly manager. There whole thing is guaranteed lowest price. They really mean it, no fuss. If it's only an hour, just walk over to Starbucks and grab some coffee. Brandon Featherstone
I called and talked to George. He answered all my questions. gave me a... read more I called and talked to George. He answered all my questions. gave me a quote and took his time with me. Driving a luxury car I am use to having shops and dealerships charging outrageous amounts for work and products. George changed all that. He was honest and even gave me a better deal than the best possible price I could find. He then ordered my tires for me and had them the same day. When it came to the work. they were very detailed and true experts. The work was flawless. Very friendly staff. I wish I could give them 5 more stars as they are a cut above the rest. If you want the best possible service go see George Aaron Doolittle
