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Do yourself a favor and DO NOT let them touch your trailer! I asked s... read more Do yourself a favor and DO NOT let them touch your trailer! I asked several times for an estimate and never got one, then was surprised with a bill of $1900 for substandard workmanship. He said the LED lights were $50 ea but I looked on Amazon and they were around $7.00. The installation was terrible with lights not flush, visible broken off screw, cover plates not put back properly, new light with old gasket. He was supposed to fix the trim on both fenders with gorilla glue because he didn't think he could get new trim but when I picked it up I was horrified to find that 1 fender was left alone and not glued and the other fender had new trim that looked like a hack job. When I asked why he left the fenders mismatched he said that the one fender didn't need it even though the trim was hanging loose just like the other side. When that reason didn't satisfy me he said that he only had enough trim to do one side! Then, he flat out lied and said that I approved replacing the trim on only one side. Outrageous...now it looks worse and I had to take it somewhere else to fix their screwups. When I tried to show him the poor workmanship he got in my face and was condescending and intimidating. I would file a claim with CA Dept of Consumer Affairs but they are not licensed. This guy needs to retire....totally unprofessional.
This place had me wsiting in the rain for 5 hours. And charger 500 to ... read more This place had me wsiting in the rain for 5 hours. And charger 500 to take me across tow. That's Wat happens when your feeding these people they take advantage !
Not being from or familiar with the Sonoma County area, we had no idea... read more Not being from or familiar with the Sonoma County area, we had no idea where to turn to in order to find a competent RV Service/Repair Shop since our insurance company was no help. Thanks to a couple businesses in Petaluma, they recommended Marlo’s RV Service in Santa Rosa. With those recommendations plus reviews we read about Marlo’s RV Service, we were extremely thankful that we chose Marlo’s RV Service. Marlo and his staff were very professional and knowledgeable. The service and workmanship they provided was excellent. I would recommend Marlo’s RV Service to anyone.