I had the best experience with wrench. My mechanic was professional, f... read more I had the best experience with wrench. My mechanic was professional, friendly, and efficient. Love the service. Highly recommend! Paige W.
These people are great. Ask for Brent. he is the best. Well actually h... read more These people are great. Ask for Brent. he is the best. Well actually he is the only one of their mechanics that I have used. But when you find someone as good an honest as he is you really don't want to try anyone else. My truck is 22 years old and runs like a champ. If you use these people you will be very happy that you did. Really! Dennis C.
We had an oil change done at Midas on 9-12-17. On 3-17-18 after only 1... read more We had an oil change done at Midas on 9-12-17. On 3-17-18 after only 1600 miles on the oil change the filter fell off the car. We had to have our car towed to Lithia Ford where they informed us the oil filter fell off as it was not the correct filter for our car. Ford Found the filter laying on a panel that protects the engine. Midas installed a Napa Filter Part Number 21358 and our 2015 Ford Fusion requires Part 21348MP. Midas Manager Chris Perkins said the filter had no damage and so they are not liable. OK I agree there is no damage, so explain how an oil filter falls off a car then. Chris said there is no explanation. I can explain, Ford sent us pictures showing Midas had installed the wrong Part. We even went as far as go to Napa and get a quote for a filter for our vehicle to see the part number. Again Midas put the wrong part on our car. I have contacted Midas Corporate offices as this is a Franchize. I have also filed a report with bureau of automotive repair, and will be filing with consumer affairs. In addition I will also file a small claims to get a judgement for out of cost expenses and replacement of damaged car parts. I just want other out there that have issues with the Midas in River Park to file claims themselves. We tried to work with resolving this issue but Midas decided to not fix the issue. This is one of many websites I will be writing reviews to further inform the public about this business.
