I took my mustang in a week or so ago and they were the useless mechan... read more I took my mustang in a week or so ago and they were the useless mechanic shop I’ve ever been to. I had taken my front bumper off the work on my headlights and when i put everything back on the headlights didn’t work and there was a check engine light on. I explained over the phone and when I got to the shop what had happened and they said they would take a look.. well about 4 hours later they called me back and when I got to the shop they said they had no clue what was wrong and to take it to ford.. they gave me codes but the codes were the exact same codes my code reader had already showed me.. the lights still didn’t work and the check engine light was still on.. so I took it to Elk Grove ford and they informed me after lookin at the car that the headlights literally were just plugged into the wrong place and that the check engine light was due to a fuel pump and a broken turbo hose.. so I have zero clue what if anything this place did considering they couldn’t even plug the headlights into the right places when they looked at the car.. the diegnostic fee was $170 which isn’t bad but considering they didn’t figure out a single thing.. they basically took $170
I had a horrible experience with Garage 47- my car went into the shop ... read more I had a horrible experience with Garage 47- my car went into the shop around Christmas 2019 for over heating and they stated the heads needed to be re done. They would only communicate through the app where they had pictures and stuff. I called to ask questions and I couldn’t get them on the phone. Well I SPECIFICALLY asked if fixing the heads would make my heater work. And he reassured me in worrying it would. When I picked up the car and paid for it the coolant was all over the ground. I should have know. There were screws still on my floor board and guess what?? Heater didn’t work!! When you drive the car it would blow Luke warm. He claims he changed the heater core and all their stuff to fix it but he didn’t. My car was losing oil and when I took it to a new shop they told me that is a sign the heads were not done correctly to take it back to garage 47 I did and Steve told me that I need a new engine and there is nothing he can do for me. I filed a complaint with the better business and they agreed to refund me $500 which I never received. I brought my car back over and over but never burning oil until the last attempt for him to resolve it. He was horrible and claimed he’s the best shop but he’s not. I have the written proof I told said I authorized the repairs only IF my heater was repaired and he never did the work he promised.
Finding an affordable, reliable, local auto repair business is challen... read more Finding an affordable, reliable, local auto repair business is challenging at best. Looking to support a local, honest, mechanic ... FOUND HIM! Paul was so personable, honest and forthcoming ... his family-owned and operated business was a God send. Thank you and your team for stellar customer service. Highly recommend his company - you won't be disappointed.
