Polite, efficient service. Sure it's pricy, but when you need someone ... read more Polite, efficient service. Sure it's pricy, but when you need someone to come to you and replace that battery of some other essential immediate service, this is a great company to know. Kenneth W
I was in a major bind, as my car broke down at work. I'm a single mom ... read more I was in a major bind, as my car broke down at work. I'm a single mom with one car so it was super important to have my problem solved and I've always been wary of being tricked into spending more money than necessary. Eric saved the day for me! He could have told me that I needed more work done, and I would have believed him. However he was patient, honest, on time and fair! He came to me (I didn't want to call a tow truck) and was exactly on time. If I ever have a car issue, this will be my go-to place. I'd give them 100 stars if I could. Very very highly recommended! Sarah G.
Jeremias took $3500 from me to put a used engine in my old car. Once ... read more Jeremias took $3500 from me to put a used engine in my old car. Once he took possession of it and took the head off, the game was over. When removing your car and going somewhere else is no longer an option, you have the tiger by the tail. The "cost" kept increasing up to $1800 that I still (involuntarily) agreed to. ($1500 had been my target cost) The last day he told me the final price was $3100, (+ the $700 for the used, untested motor...which was BAD) without my having approved of THAT absurd figure. Many "chores" were charged as separate procedures to jack up the price. Charging hours of labor for motor mounts when the engine is being replaced anyway is one example. The engine had no oil pressure and the "engine" light was on. Smog was due in six weeks and a component was missing. I had to sell the car for junk ($49 at Pick N Pull) and I had to go to court. I won in court but he won't pay. The sheriff went for a "till tap" but couldn't collect any money because he does cash transactions from his pocket. His profile with the BBB and others was not consistent with his past life, as far as years in auto repair, etc. He knows every trick in the book. "If you give this man your ride, sweet memories will die." (slight variation of the Jim Morisson song) I have all the paperwork to prove these comments, from the greed-driven invoice from 1st Choice to the $49 receipt from Pick N Pull. In court he acts confused and thinks I should have brought it BACK to him! I'm actually a little curious to see how high his lack of shame would allow him to raise the price. Of course I regret paying the total to remove my car. I should have let him keep it, but I thought the legal route was the way to go. Well...not so much with this slick operator.
