Horrible customer service! I was told a 2 hour wait only to find out a... read more Horrible customer service! I was told a 2 hour wait only to find out after the 2 hours they said there were six cars ahead and it would be even longer. At this point I asked to buy the tire and take it elsewhere only to have Richard the manager tell me I couldn’t pay cash and called me a liar and said that Arnold the employee that helped me in the first place never told me 2 hours. I proceed to get upset after they had already wasted 2 hours of my time called me a liar and wouldn’t sell to me because I only had debit for him to flat out say well I don’t even have to sell you anything! No people skills at all will not be going back there again and will tell everyone I know to not go there! And the crazy thing is I even called the district manager Tony and and he proceeded to say that I acted inappropriately and was not even there! So I’m guessing him and Richard must be close. Thanks you American tire for showing your true colors!
Salesman was very knowledgeable. I had put a 2 1\2 inch leveling kit o... read more Salesman was very knowledgeable. I had put a 2 1\2 inch leveling kit on truck, and I wasn't sure what tire size to run. I told them I wanted to go as big as possible with no rubbing, and he suggested 285 and it was a perfect fit, there prices are very competitive. It would be worth your time to get a price quote. Chad Bradley
My daughter drives a 1974 BMW. Parts are hard to come by, and pricey ... read more My daughter drives a 1974 BMW. Parts are hard to come by, and pricey when you find them. John really went out of his way to locate sources of proper replacement parts at reasonable prices. Work he performed appears top notch. I'm very pleased with the service we received.
