RUN AWAY FROM THIS PLACE. THEY DO A HORRIBLE JOB I went into this pl... read more RUN AWAY FROM THIS PLACE. THEY DO A HORRIBLE JOB I went into this place on 8/7/2020. Asked for the 24.99 Super Deluxe package and was talked into getting the 39.99 package instead. (typical sales every time) They said that they spray wax the car. The so called (spray) wax is the same stuff that comes from the water at any cheap car wash. To top it off they used a SCRUB BRUSH on the car and severely scratched my hood and top of car. The inside looked like they coated it in oil and it was not evenly applied. There were dead bugs still on the dash and a the inside windows were streaked really bad (I think because of the oil they used) When I mentioned this to the sales person he said "You get what you pay for" and suggested I buy the 99.00 package instead. I asked to talk to the manager and the guy was rude. Told me the same thing. He said YES they do use a SCRUB BRUSH because they hand wash the cars. Really? Scratching the hell out of the pain. Bottom line. RUN from these people. I now have to get my car completely detailed and hope they can remove all the scratches. Be sure to pay with a CREDIT CARD so you can reverse the charges since they won't re-do the mess they made or even offer to fix it. WORST CAR WASH IN SANTEE
Very nice people very happy with the service. Told me it might be two ... read more Very nice people very happy with the service. Told me it might be two hours but they got me in and out in 20 minutes neil l. San Diego, CA
Came in to get my car looked at because my car was shaking while drivi... read more Came in to get my car looked at because my car was shaking while driving. Despite having it looked at by two others places (out of convenience) that wanted to charge me hundreds just to look over the span of days, the guys at Japanese Auto Plus figured it out in a matter of a couple hours and solved my problem for a lot cheaper than the other places were going to charge. Now my Toyota Camry drives as smooth as I remember and I'm so grateful! Highly recommended! Sunjeet Baadkar San Diego, CA Toyota Camry
