My sons Mustang was in our garage seems like forever we tried to get i... read more My sons Mustang was in our garage seems like forever we tried to get it towed to a shop but they wouldnt send a flat bed tow truck even when we request one about 3xs so my husband decided to put the fuel pump in himself while at the Auto Zone my husband met Ali and Ali gave him some advice and his ph# and said that he was mobile.We then decided to have Ali put the pump in. You can tell he KNOWS what he's doing/talking about.Ali had the fuel pump in it didn't take him long at all. And the price was GREAT!! From now on Ali will be our Mechanic and no one else!! THANK YOU ALI!!!
I brought the tire to get repaired. When the work was done, I asked ho... read more I brought the tire to get repaired. When the work was done, I asked how much I owned them because I did not purchase the tire at this store. The manger said it did not cost me anything. It was a compliment from the store. I was shock by his kindness. I definitely would go back for any tire service in the future. Mar Lau
I thank my lucky stars for this place!! For as long as I've been takin... read more I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper
