Future Ford Lincoln Mercury of Concord located at 2285 Diamond Blvd. in Concord, CA services vehicles for Auto Repair. Call (877) 712-7386 to book an appointment or to hear more about the services of Future Ford Lincoln Mercury of Concord.

Future Ford Lincoln Mercury of Concord Reviews

1
Terrible Service
March 15, 2018 | Tammy | Visited, over a year
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If you want communication with the service department, think again! When you come in for a VERY SPECIFIC fix and you get the car home to find out they did something COMPLETELY DIFFERENT. Then you get the run around and a TON of excuses as to why you got what you have. If they had just explained from the beginning that this is your problem and that we would like to do this (move something) because it is the standard. I might have been OK with that. That is called COMMUNICATION!!!!! Talking in circles and telling stories is not!
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If you want communication with the service department, think again! When you come in for a VERY SPECIFIC fix and you get the car home to find out they did something COMPLETELY DIFFERENT. Then you get the run around and a TON of excuses as to why you got what you have. If they had just explained from the beginning that this is your problem and that we would like to do this (move something) because it is the standard. I might have been OK with that. That is called COMMUNICATION!!!!! Talking in circles and telling stories is not!