Thank you! You all have been so polite, thorough, genuine and honest.
I'm glad to be back at Pacific German with another Audi. The service i... read more I'm glad to be back at Pacific German with another Audi. The service is excellent as always, friendly atmosphere, and most important...my car is in great hands. Thank you Shawn, and all the guys there. Florin M. Tustin, CA
Shawn and his team do great work! I have been bringing my 1998 Aud... read more Shawn and his team do great work! I have been bringing my 1998 Audi A4 Avant to him for service for over 7 years. It has over 240k miles on it and Pacific German has kept it running smoothly even as parts become harder to find for the older Audis. They have always been extremely honest and provided great service. My last trip to Pacific German was for a grinding noise that only occurred during downshifting and an Engine Warning that had not reset. Apparently, a muffler clamp had shifted and was occasionally rubbing on the drive shaft. The Engine warning was caused by a failure in the Secondary Air Injection Pump caused by the rivets holding the pump together failing with age. Instead of delaying the repair to order a new pump, they replaced the failing rivets with new fasteners and saved me the cost and delay of ordering a new pump. Great work and service yet again from Pacific German.
