Mechanic Advisor

Paint Protection Film in Castro Valley

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Auto Reviews in the Castro Valley Area

  • PhqghumereviewedAdvance Auto Repair

    1

  • Don't do business here. Had a minor body issue with my van that we... read more Don't do business here. Had a minor body issue with my van that went $1k over estimate and 2 weeks over time with no communication. My wife had to call daily to get updates and was told "my manager will call you back" every day for over a week with no response. We went without our family car for so long without any apology or understanding. To top it off, they did extra work like charging for a tire replacement, alignment (i only had a scratch on a door and drove my car over 200 miles after my body damage), painting a door that wasn't affected at all, and charging us extra for a moulding job that seemed exorbitant. Again zero communication about this. Finally when I went to pick up today, they told me I had to pay $2500, then $3,000, then finally $250 after I calculated the insurance checks they had to find in their system with my own calculator. I wasn't aware of any charges due, so told them I'd call with a CC once i got home which is 19m away, but that's the only time the manager even seemed to care - when he wasn't getting immediate payment. Shouldn't have to be a fight to get my own car and not get ripped off. Never again.

  • We have been servicing multiple cars over the years. Each time, the wo... read more We have been servicing multiple cars over the years. Each time, the work was done on time and professionally. Truly a great shop to trust your cars with! Mark Bely

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