Brought my vehicle in to have it diagnosed because it didn't pass the ... read more Brought my vehicle in to have it diagnosed because it didn't pass the smog test. In short, dropped my vehicle off at 9:30 am, he didn't have it ready for me until after 4 pm. Billed me over $100 for 1.2 hours of work. When I picked my vehicle up, the drivers side window was stuck half way down. Couldn't roll it all the way up or all the way down. When I asked the mechanic if he could take a look at he told me he couldn't look at it because he had "other" customers and I would have to either leave it or bring it back in the morning. Told him I needed my vehicle for work. That didn't matter to him. Ended up taking my vehicle to a friends who was able to remove the door panel and fix the problem in about 30 minutes. In summary, they had my vehicle for 7 hours for a diagnostics check that took a little over an hour, was charged over $100 for that diagnostic check and then wouldn't take 30 minutes of their precious time to take a look at a problem that happened while they had the vehicle.
I WILL NEVER TAKE MY CAR HERE AGAIN!!! I took my car in for an oil cha... read more I WILL NEVER TAKE MY CAR HERE AGAIN!!! I took my car in for an oil change and the next day I noticed something leaking on my garage floor. I took my car back and the owner proceeded to tell me that it was my "rack and pinion" and that "it needed to be replaced" right away at a cost of $1100! The owner was very apologetic and offered to show me what was wrong with my car (I am not a mechanic and would not know what I was looking at even if he did show me). I opted to take my car and get a second opinion and the other mechanic told me that THERE WAS NOTHING WRONG WITH MY CAR! He stated that someone had just spilled some oil all over the engine compartment and that my rack and pinion was just fine and had no leaks! Now I have to wonder if I was taken advantage of when I had Allstar Auto Center fix my brakes. The owner gave me the same apologetic song and dance that he would have to replace my rotors because they were in such bad condition. I went in there that time for a simple oil change and to have my tires rotated, and walked out of there paying $360. Now I wish I had asked for the old parts to know if those repairs were necessary.
