Don't do business here. Had a minor body issue with my van that we... read more Don't do business here. Had a minor body issue with my van that went $1k over estimate and 2 weeks over time with no communication. My wife had to call daily to get updates and was told "my manager will call you back" every day for over a week with no response. We went without our family car for so long without any apology or understanding. To top it off, they did extra work like charging for a tire replacement, alignment (i only had a scratch on a door and drove my car over 200 miles after my body damage), painting a door that wasn't affected at all, and charging us extra for a moulding job that seemed exorbitant. Again zero communication about this. Finally when I went to pick up today, they told me I had to pay $2500, then $3,000, then finally $250 after I calculated the insurance checks they had to find in their system with my own calculator. I wasn't aware of any charges due, so told them I'd call with a CC once i got home which is 19m away, but that's the only time the manager even seemed to care - when he wasn't getting immediate payment. Shouldn't have to be a fight to get my own car and not get ripped off. Never again.
The guys here are always straight forward. Good prices and I don't fee... read more The guys here are always straight forward. Good prices and I don't feel like I'm paying for services that I don't need. I've been taking my personal car here for awhile and the company I work for gets their services done here. John S. Antioch, CA
I was having some tranny issues with my 2007 Escape and based on what ... read more I was having some tranny issues with my 2007 Escape and based on what I saw on Yelp, brought it in to have them check and see if there were any problems. They checked it out and told me that there were not major issues at this time. They did recommend a couple things that needed to be done, Keith quoted me the prices, but said they were not anything that required immediate attention. I give five stars and two thumbs up, unlike that other company with five letters to their name, Contra Costa Auto Service does not recommend work that is not needed. This will not be my last time using their service. Jim S. Pittsburg, CA
