Have used Brad to service at least five vehicles over the last six yea... read more Have used Brad to service at least five vehicles over the last six years and always have had an attentive and accurate experience. I highly reccommend.
On 1/4/2017, oil change, 1992 Chevrolet Caprice wagon. Manager said y... read more On 1/4/2017, oil change, 1992 Chevrolet Caprice wagon. Manager said you need new batter. I mentioned, 350 HP 5.7 litter V8, give me the biggest best most powerful batter. August 2, 2019 My Birthday, after teaching history public school, went to the bank...the car was just clicking. The manager at the bank gave me a jump start. Midas could not take me that night for battery, Break Masters took me, 157.99 ^60 months free replacement. It was just $20.00 to extend from 30 month. Mr. Manager at the Midas never mentioned the warranty. I called Midas the next day 8/3/2019, he would not get on the phone. I went in person, and he said to take the battery back and take uber to get to Shop. While calling Break Masters (I knew the would take the battery back, and Uber could not transport my car). I called Midas corporate on August 3, 2019, and they said someone will call you. I called back on 8/7, no one called me back, and I called on 8/16/2019 and Frank in Florida was worse then Frank, he was rude Frank. The Manager at the Franchise said he "already tolled me to take Uber". Midas corp will not help with Franchise. DO NOT GO TO THIS SHOP, poor work mechanics, poor customer service, poor they do not stand by their products/parts. On scale of 1-10. ZERO. Recap..Battery died on my Birthday, AAA takes 1-2 hours in the boil hot weather, I did not want to leave my 1992 Caprice Wagon outside of Midas in Tucson, better in my garage: Midas 8/2/2019 $161.99 (24 month battery warranty and they do not explain at time of purchase, they would not take me on 8/2/19. Break Masters did and 60 month replace at 157.99. The Midas (rude, mean, anti semetic, and not reliable, and hate on Tucson Teachers.
Came in because my car was "whining" when I turned corners. Shawn had ... read more Came in because my car was "whining" when I turned corners. Shawn had one of the guys take a look at it. My power steering pump was leaking and almost completely out of fluid. Within about 10 minutes after inspecting it, I was given a quote that was very reasonable. I was out the same day, and now my car doesn't whine like a baby.
