On 1/4/2017, oil change, 1992 Chevrolet Caprice wagon. Manager said y... read more On 1/4/2017, oil change, 1992 Chevrolet Caprice wagon. Manager said you need new batter. I mentioned, 350 HP 5.7 litter V8, give me the biggest best most powerful batter. August 2, 2019 My Birthday, after teaching history public school, went to the bank...the car was just clicking. The manager at the bank gave me a jump start. Midas could not take me that night for battery, Break Masters took me, 157.99 ^60 months free replacement. It was just $20.00 to extend from 30 month. Mr. Manager at the Midas never mentioned the warranty. I called Midas the next day 8/3/2019, he would not get on the phone. I went in person, and he said to take the battery back and take uber to get to Shop. While calling Break Masters (I knew the would take the battery back, and Uber could not transport my car). I called Midas corporate on August 3, 2019, and they said someone will call you. I called back on 8/7, no one called me back, and I called on 8/16/2019 and Frank in Florida was worse then Frank, he was rude Frank. The Manager at the Franchise said he "already tolled me to take Uber". Midas corp will not help with Franchise. DO NOT GO TO THIS SHOP, poor work mechanics, poor customer service, poor they do not stand by their products/parts. On scale of 1-10. ZERO. Recap..Battery died on my Birthday, AAA takes 1-2 hours in the boil hot weather, I did not want to leave my 1992 Caprice Wagon outside of Midas in Tucson, better in my garage: Midas 8/2/2019 $161.99 (24 month battery warranty and they do not explain at time of purchase, they would not take me on 8/2/19. Break Masters did and 60 month replace at 157.99. The Midas (rude, mean, anti semetic, and not reliable, and hate on Tucson Teachers.
I give Brake Max only 5 stars because there was no option for more. Th... read more I give Brake Max only 5 stars because there was no option for more. The staff is friendly, professional, and really seem to care. I was able to drop off my vehicle, they would drive me to work and pick me up after work when the vehicle was done. I had the brakes and all related hardware replaced in Febuary-ish 2018 on my 2012 Jeep Wrangler at the River Rd location. Afterwards, whenever I used the brakes, they squealed just as if they were never replaced. I was told this is normal for a while because they are new. A few months later I went to another location closer to my work, at Ft. Lowell and Swan, and was assured the brakes were in perfect condition. About a month later, still squealing, I brought my Jeep back in (9/4/18). They replaced all the brake pads at no charge. And for the first time in many months, no squealing brakes! I would recommend Brake Max many times over :)
These guys are AWESOME! I called and spoke to Ryan who was really nice... read more These guys are AWESOME! I called and spoke to Ryan who was really nice an knowledgeable. He came out to my home and it did not cost me an arm and a leg. I have been trying for 2 months to get my car to pass emmissions and Ryan fixed my call all while I was doing laundry and cooking dinner. Being a female , we tend to get taken advatage of since most of us do not know enough about cars. With Ryan I was comforted and know he was looking out for my best interests. I would recommend them to everyone
