I give Brake Max only 5 stars because there was no option for more. Th... read more I give Brake Max only 5 stars because there was no option for more. The staff is friendly, professional, and really seem to care. I was able to drop off my vehicle, they would drive me to work and pick me up after work when the vehicle was done. I had the brakes and all related hardware replaced in Febuary-ish 2018 on my 2012 Jeep Wrangler at the River Rd location. Afterwards, whenever I used the brakes, they squealed just as if they were never replaced. I was told this is normal for a while because they are new. A few months later I went to another location closer to my work, at Ft. Lowell and Swan, and was assured the brakes were in perfect condition. About a month later, still squealing, I brought my Jeep back in (9/4/18). They replaced all the brake pads at no charge. And for the first time in many months, no squealing brakes! I would recommend Brake Max many times over :)
These guys are AWESOME! I called and spoke to Ryan who was really nice... read more These guys are AWESOME! I called and spoke to Ryan who was really nice an knowledgeable. He came out to my home and it did not cost me an arm and a leg. I have been trying for 2 months to get my car to pass emmissions and Ryan fixed my call all while I was doing laundry and cooking dinner. Being a female , we tend to get taken advatage of since most of us do not know enough about cars. With Ryan I was comforted and know he was looking out for my best interests. I would recommend them to everyone
I have had Ryan work on two different cars, and he did a GREAT job! No... read more I have had Ryan work on two different cars, and he did a GREAT job! Not only are his rates very low, Ryan always tries to save the customer money. Additionally, Ryan keeps an eye out for potential future problems, so you get a "heads up" rather than a nasty surprise. Perhaps most importantly, Ryan is totally HONEST! Before I met Ryan I was looking for a mechanic. Now... I HAVE A NEW MECHANIC FOR LIFE!
