I give Brake Max only 5 stars because there was no option for more. Th... read more I give Brake Max only 5 stars because there was no option for more. The staff is friendly, professional, and really seem to care. I was able to drop off my vehicle, they would drive me to work and pick me up after work when the vehicle was done. I had the brakes and all related hardware replaced in Febuary-ish 2018 on my 2012 Jeep Wrangler at the River Rd location. Afterwards, whenever I used the brakes, they squealed just as if they were never replaced. I was told this is normal for a while because they are new. A few months later I went to another location closer to my work, at Ft. Lowell and Swan, and was assured the brakes were in perfect condition. About a month later, still squealing, I brought my Jeep back in (9/4/18). They replaced all the brake pads at no charge. And for the first time in many months, no squealing brakes! I would recommend Brake Max many times over :)
My wife and I are were very disappointed with Quebedeaux Pontiac GMC. ... read more My wife and I are were very disappointed with Quebedeaux Pontiac GMC. The sales people did not seem to be educated on their vehicles. When I asked to speak with the manager, I was laughed at and told he does not work weekends. Also, that he doesn't get involved with customer complaints anyway! There certainly was an overall lack of professionalism in this dealership. After leaving and going to Royal, we were treated with respect by educated and friendly staff. We are thankful that we did not purchase a vehicle from Quebedeaux.
In shopping for a vehicle at Quebedeaux Buick GMC, I was very disappoi... read more In shopping for a vehicle at Quebedeaux Buick GMC, I was very disappointed in the lack of professionalism of this dealership. After I chose the car I wished to purchase, the wait time to complete my financial paperwork was almost two hours before I got up and left! There seemed to be complete disarray with management walking back and forth in upset. Management seemed to be irritated and a lot of whispering was going on. I then overheard one manager yell "Don't let her leave!" There was also a strange feel of the place that made me just get up and get out of there! I do not recommend this unprofessional dealership.
