sierra was very pleasant to work with John the owner is a nice guy whe... read more sierra was very pleasant to work with John the owner is a nice guy when my truck needs work I will definitely take it back to them.
Fantastic service, very friendly and helpful, knowledgeable, found the... read more Fantastic service, very friendly and helpful, knowledgeable, found the issue and solved the problem and charged me very little for the help. Glad to meet these folks, their station is very clean and seemed well organized, with many lifts in their large garage. They seemed busy and happy. Great to know.
After approximately 10,000 miles the outside edges, of the formally ne... read more After approximately 10,000 miles the outside edges, of the formally new tires, were bald. Took the vehicle back to them and they adjusted the front toe. I had measured the toe prior to taking it back to them and it had approximately an inch of toe in. That's a LOT. The customer service at Kirby auto is amateur at best. Their service writer attempted to blame the guy who changes the oil because "he should have told you about the tire wear." I thought the guy who aligned the front end should have properly set the toe.
