Have used Brad to service at least five vehicles over the last six yea... read more Have used Brad to service at least five vehicles over the last six years and always have had an attentive and accurate experience. I highly reccommend.
I give Brake Max only 5 stars because there was no option for more. Th... read more I give Brake Max only 5 stars because there was no option for more. The staff is friendly, professional, and really seem to care. I was able to drop off my vehicle, they would drive me to work and pick me up after work when the vehicle was done. I had the brakes and all related hardware replaced in Febuary-ish 2018 on my 2012 Jeep Wrangler at the River Rd location. Afterwards, whenever I used the brakes, they squealed just as if they were never replaced. I was told this is normal for a while because they are new. A few months later I went to another location closer to my work, at Ft. Lowell and Swan, and was assured the brakes were in perfect condition. About a month later, still squealing, I brought my Jeep back in (9/4/18). They replaced all the brake pads at no charge. And for the first time in many months, no squealing brakes! I would recommend Brake Max many times over :)
I'm a bit torn with my feelings on this one. I suppose "you get what y... read more I'm a bit torn with my feelings on this one. I suppose "you get what you pay for" I was well overdue for an oil change, and heading out of town for spring vacation. I couldn't go to my regular shop (not open on Sat) so I ran in here real quick. NEVER NEVER will I ever allow my car to go over on service and feel like I have to be rushed again. What saved me in $ initially, ended us costing me now. Grease Monkey guys didn't put my oil cap back on, I'm driving down the highway halfway thru Phoenix by the time I'm smelling something and get to a circle k to have a look. Now there's oil all over under my hood a huge mess, and I had to locate a part store to buy a new cap. And find a place to wash down the engine and hood!!
