I took my previously owned ML 350 in for a B service at 56K miles. The... read more I took my previously owned ML 350 in for a B service at 56K miles. They took care to discuss with me what would be done. Mr. Piech, who worked on the car did phenomenal work. I thought the car rode smoothly before I brought it in, but Mr. Piech re-lubed the chassis and now it rides like it came out of the showroom. He also noted that the brake fluid needed replacing, and the difference in braking is noticeable. He let me know things that were fine, but noted item I need to keep an eye on (for example, difference in brake pad wear). It's nice to know I have found a shop where people still take pride in their work. I have already recommended the shop to two of my friends, and I'll be bringing my car here for as long as I own it.
They painted the bumper of my car outside in the middle of a dust stor... read more They painted the bumper of my car outside in the middle of a dust storm -- not a smart move as all the dust attached to the paint. Once the paint dried, it was obvious was not a matching color or gloss. I ended up having to pay another company to strip the paint they did and redo it correctly.
