Took 2010 car in for oil change before business trip. Got less than 15... read more Took 2010 car in for oil change before business trip. Got less than 150 miles & filter o-ring blew off, stranded on side of road for 2-1/2 hrs, missed opening event for conference, had car towed in & had to find another ride to conference - same on way home, had to have someone meet me to drive my car back to where I needed to drop off the borrowed car. On Sept. 28 I hand delivered letter manager took letter, said he would forward to owner) explaining what happened & asking for refund of original oil change plus expenses of over $300 incurred for towing, repair & new oil filter & change, etc. It has been over 30 days & they have not responded. I'm a 58 yr old female who always has car serviced before trips so as to not have mechanical problems & be stranded on side of road. BOO to you THE OIL CHANGER in Texarkana.
