Mechanic Advisor

Steering Repair in Pea Ridge

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Auto Reviews in the Pea Ridge Area

  • Well I bought four new tires and I got the gold package and first off ... read more Well I bought four new tires and I got the gold package and first off they put the wrong tire’s on my truck because I told them I wanted to get the fallen 235/85/16 and I got the 265/70/16 and they were supposed to replace the valve stem’s on all four tires but they didn’t do that, I needed a brake caliper replaced and wheel studs on the front driver side and I got to the store about 1030 am so around quarter to five the manager said they are about to close and I said they will have to get my truck fixed because I don’t have a second vehicle but he said that he couldn’t get the wheel stud’s until the next day and I told him that I would get a ride to get them and I did that so I gave them the studs and they put them on but didn’t put the caliber on so they said that I could return the next day and they would put it on so I returned the next day and they got right on putting it on and I thought it was fixing and I got down the road and traffic was slowing for a traffic light and I applied the brake but it went all the way to the floor so I didn’t have any brakes and I down shifted my truck and got it stopped at the nearest parking lot I pulled it off the road to see why I didn’t have brakes so I’m looking at the new caliper and noticed that the brake line was broke and I was also missing two of my center caps and they didn’t tell me that they had broken my brake line so I got a brake line from my friend who had a truck that was for part’s and I replaced it with no problems and I complained about my experience to the area manager and he said would a six pack of beer take care of it, and I said that I didn’t drink and I didn’t really feel like it was a joking matter, I wouldn’t refer anyone to use the plaza tire in tontitown ar because it’s not a place where you are respected or valued , but the one in Rogers is a very good and trustworthy plaza tire and they’re very respectful and trustworthy and they are very fast to get you out of there and back on the road

  • Great value and great service.

  • New tires,yes

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