Well I bought four new tires and I got the gold package and first off ... read more Well I bought four new tires and I got the gold package and first off they put the wrong tire’s on my truck because I told them I wanted to get the fallen 235/85/16 and I got the 265/70/16 and they were supposed to replace the valve stem’s on all four tires but they didn’t do that, I needed a brake caliper replaced and wheel studs on the front driver side and I got to the store about 1030 am so around quarter to five the manager said they are about to close and I said they will have to get my truck fixed because I don’t have a second vehicle but he said that he couldn’t get the wheel stud’s until the next day and I told him that I would get a ride to get them and I did that so I gave them the studs and they put them on but didn’t put the caliber on so they said that I could return the next day and they would put it on so I returned the next day and they got right on putting it on and I thought it was fixing and I got down the road and traffic was slowing for a traffic light and I applied the brake but it went all the way to the floor so I didn’t have any brakes and I down shifted my truck and got it stopped at the nearest parking lot I pulled it off the road to see why I didn’t have brakes so I’m looking at the new caliper and noticed that the brake line was broke and I was also missing two of my center caps and they didn’t tell me that they had broken my brake line so I got a brake line from my friend who had a truck that was for part’s and I replaced it with no problems and I complained about my experience to the area manager and he said would a six pack of beer take care of it, and I said that I didn’t drink and I didn’t really feel like it was a joking matter, I wouldn’t refer anyone to use the plaza tire in tontitown ar because it’s not a place where you are respected or valued , but the one in Rogers is a very good and trustworthy plaza tire and they’re very respectful and trustworthy and they are very fast to get you out of there and back on the road
Great value and great service.
New tires,yes
