Brought my 2000 Dakota in for heater Core replacement. Told it would ... read more Brought my 2000 Dakota in for heater Core replacement. Told it would take a day or two. Brought new set of headlights to be installed at 50 apiece. Two days turned into almost 2wks. due to additional work suggested. Freon replacement which turned into a new A/C condenser. New plugs, coil, and labor. 2350.oo later I pick up the truck and the engine light is still on. Told all systems were fine and to drive it a week while technician researched it. Drove it in town Fri and Sat but was in-operable at night because passenger headlight would not come on. Also, fog lights would come on by themselves and would not shut off short of disconnecting the battery. Was driving to La Grange on Mon. and didn't make it 50miles before it over heated,. Now I'm told the engine is beyond repair because I drove it to the first exit. If it was repaired it would not have over heated in the first place. Now I'm not only out 2350.00 I'm out transportation. Don't stay away from Auto Network…Run Away!
I TOOK MY TRUCK TO MIKE MAY TO GET AN ESTIMATE, FREE DIAGNOSTIC AND A ... read more I TOOK MY TRUCK TO MIKE MAY TO GET AN ESTIMATE, FREE DIAGNOSTIC AND A FEW DAYS LATER MY TRUCK WAS REPAIRED TO MY SURPRISE AND WITHOUT MY CONSENT. NEEDLES TO SAY, I WAS VERY ANGRY AND UPSET. I CALLED MIKE MAY SEVERAL TIMES TO TRY AND SPEAK WITH HIM ABOUT THESE REPAIRS BUT COULD'NT GET HIM ON THE PHONE. AFTER SEVERAL CALLS AND ONLY GETTING HIS SECRETARY, I JUST STOPPED CALLING. MIKE MAY THEN STARTED TO RETURN MY CALLS EVERY HOUR ON THE HOUR, SO AFTER I FINALLY SPOKE TO HIM, HE TRIED TO INSULT MY INTELLIGENCE BY STATING THAT I HAD AUTHORIZED THE REPAIRS OVER THE PHONE AND THAT HE HAD THE CONVERSATION RECORDED. AFTER GOING BACK AND FORTH WITH HIM OVER THE PHONE I JUST DECIDED TO HANG UP AND CALL THE POLICE. THE POLICE MET ME THERE AND I EXPLAINED TO THEM WHAT HAPPENED SO THEY WENT IN AND TALKED TO MIKE AND HE DENIED EVERYTHING AND POLICE CAME BACK OUT AND TOLD ME THAT I WAS "S.O.L." IN SO MANY WORDS AND THEN RECOMMENDED THAT I GET AN ATTORNEY. I'M STILL PURSUING THIS SITUATION.
I took my car in for transmission repair and Mike was more than kind... read more I took my car in for transmission repair and Mike was more than kind. He took me back and showed me exactly what was wrong with my car and gave me a price that was much less than I expected to repair it. Brandon was courteous enough to give me a ride home and to pick me up that Friday to get my car when it was ready. Overall I cant find anything negative to say about this company. I am glad I gave them a chance to fix my car before reading the other comments. I will refer customers to them and will bring my car back for my FREE three years worth of oil changes that came with my repair.
