Quoted the price of $200 plus tax over the phone and was later told th... read more Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.
Automotive Care Specialist were very quick, clean and professional. I ... read more Automotive Care Specialist were very quick, clean and professional. I will go back to them when I have over repair needs.
Omg I was stranded on the side of the road and Jack stopped to help wh... read more Omg I was stranded on the side of the road and Jack stopped to help when he did not have to I am so so grateful to him and all the knowledge he gave me on my 2007 toyota prius thank,you so so much jack you are awesome and I really aprreciate your help as well Lakeisha J.
