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About Meineke Car Care Center
Meineke Car Care Center located at 2540 Old Denton Road Suite, #7 in Carrollton, TX services vehicles for Oil Change, AC and Heating Repair, Brake Repair, Electrical Repair, Mufflers Repair. Call (972) 245-6440 to book an appointment or to hear more about the services of Meineke Car Care Center.
Worst customer service ever. Sat in the lobby for 1hour and 45minutes for an oil change. All customers who came in after me, left before me and were doing oil changes also. When I finally ask the guy at the counter how much longer, he said there was a mix up and my car is ready, when I went to get in, they had left it parked in front of the bay doors, the windows down and the dirty paper floor mat they use still inside. I noticed my car there the whole time and thought they were waiting to pull it in after another car was done. So now I'm positive they did not even do an oil change and charged me for one because they forgot about my car. I Will never go back here.Worst customer service ever. Sat in the lobby for 1hour and 45minutes for an oil change. All customers who came in after me, left before me and were doing oil changes also. When I finally ask the guy at the counter how much longer, he said there was a mix up and my car is ready, when I went to get in, they had left it parked in front of the bay doors, the windows down and the dirty paper floor mat they use still inside. I noticed my car there the whole time and thought they were waiting to pull it in after another car was done. So now I'm positive they did not even do an oil change and charged me for one because they forgot about my car. I Will never go back here.
Can't admit to being wrong and bad customer service FYI, if you need a mechanic beware of Meineke in Carrollton on Old Denton Road and 191. Hopefully this warning will keep someone from wasting their money. I hate it when I run into problem like this but worst of all I hate bad customer service after the fact. My daughter's car would not start even with a jump. All the electronics worked but it just would not start. A car mechanic who helped her said it looks like a starter problem. I took my daughter's car into Meineke on Old Denton Road in Carrollton and told them she was having starter problem. I asked for an esitmate to replace the starter and they gave me one and said they will take care of it. I get a call an hour later saying it is not the starter it is an alternator and it is a little more expensive to fix. I said if you checked it out and that is the problem then fix it. I get my daughter's car after dropping $450 and drive it less than 5 miles where it dies again. I call Meineke and they insist it is a battery issue. So I get a new battery, thats another $80 and the car still does not start. The towing company takes my car back to Meineke. I get a call saying that the starter is bad and that is another $300. They said the bad alternator caused the problem to the battery and starter. They just can't admit to making a mistake and taking care of it so beware! I told them I should not be paying for services that they made a mistake on but in order to get my daughters car I had to pay so beware.Can't admit to being wrong and bad customer service FYI, if you need a mechanic beware of Meineke in Carrollton on Old Denton Road and 191. Hopefully this warning will keep someone from wasting their money. I hate it when I run into problem like this but worst of all I hate bad customer service after the fact. My daughter's car would not start even with a jump. All the electronics worked but it just would not start. A car mechanic who helped her said it looks like a starter problem. I took my daughter's car into Meineke on Old Denton Road in Carrollton and told them she was having starter problem. I asked for an esitmate to replace the starter and they gave me one and said they will take care of it. I get a call an hour later saying it is not the starter it is an alternator and it is a little more expensive to fix. I said if you checked it out and that is the problem then fix it. I get my daughter's car after dropping $450 and drive it less than 5 miles where it dies again. I call Meineke and they insist it is a battery issue. So I get a new battery, thats another $80 and the car still does not start. The towing company takes my car back to Meineke. I get a call saying that the starter is bad and that is another $300. They said the bad alternator caused the problem to the battery and starter. They just can't admit to making a mistake and taking care of it so beware! I told them I should not be paying for services that they made a mistake on but in order to get my daughters car I had to pay so beware.
Business Information
Business Name: Meineke Car Care Center
Address: 2540 Old Denton Road Suite, #7
Phone Number: (972) 245-6440
Email: not listed
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