I failed to add, I was also reimbursed for the caliper. Thanks Dav... read more I failed to add, I was also reimbursed for the caliper. Thanks Dave. Mario Felder Satisfied Customer
It is a shame that the service through out this location is not the sa... read more It is a shame that the service through out this location is not the same. We have purchased two new cars from them and where more than happy with the service until we had to deal with the service department. One of our cars (with less than 12,000 miles one it) it had a diffected tire (Michelin) with a huge crack running for more than 3". We went to the Express Service Area so they can check the tire and only we were not serviced, but we were treated very very poorly from one of the managers (as he called himself) and accused us of trying to get a brand new tire for FREE. The whole situation was laughable because we had purchased the car cash and the cost of tire was nothing but they didn't want to bother to open a claim for us. We contacted Michelin directly where advised to go to NTB where the service was great and the tire was changed immediately because it was a manufacture diffect and at no cost to us. I hope the Sloan Honda in future has better people working for them because we will never step foot in there.
My car broke down, so I googled local shops. I got my car to Daves, wh... read more My car broke down, so I googled local shops. I got my car to Daves, where I met Dave sr. I told him to do what he has to do to fix my car. I also advised him to check for other issues. I recieved a call later that day, he told me he put my car on a machine and there wete no problems, all I needed was a power steering pump replacement. I said fix it. I was charged a little over $700.00 for this job. My car was fine until a week later, power steering went again. I struggled to get my car back to the shop, I told him fix it, I dont wanna become a frequent customer, he than told me a bolt/nut/screw of some sort came off and he replaced it. For $150.00. Fine. Well here I am 2 wks later again, and my power steering is still not working, he now says he needs $540.80 to fix a pressure line. SMH he states he consulted w/ another mechanic via phone and they told him it was "protocall" to replace a line automactically when replacing a pump and he didnt know!! WTF. Well I called a few buick dealership mechanics and they told me that this was untrue!! So I asked Dave sr. to kindly fix my car or refund me my $, obviously he either didnt k.ow what he was doing and misdiagnosed the issue!! I am very upset and disgusted w/ the service at that shop, I plan to let EVERY1 know about the lack of knowledge for his trade and customer satisfactin. That shop is the worst. I didnt expect to be scammed out of my money on red lion rd in the far northeast and I feel that because he sedn me as a young single woman that he can get over on me. I will see them in court. My car is still not working. Christina C. 2672318835 call me for further detail.
