Never again will I go to PEPBOYS . Made an appointment for 10am. Jus... read more Never again will I go to PEPBOYS . Made an appointment for 10am. Just needed new tires, oil change, and wipers. Stayed there more than four hours. 3 hours in and they hadn’t even put my car on the alignment rack. I was late for work.
The oil change price is fair,conveinent location, takes about 40 mins ... read more The oil change price is fair,conveinent location, takes about 40 mins to get your oil change done. The only real negative is with every car I seen them service, they find additional work that needs to be done to the car and they are hard sell about it. I can only speak for myself, when I waited for the oil change 6 people were in the waiting room when I arrived, they spoke to all 6 about additional work needed. When they came to me, I declined the work (they stated additional fluids needed changing- interesting thing is I had those fluids changed 3 months ago, not by them, and I know it was done) After I declined the additional service I was told the car would be ready shortly, 10 mins later the car was not done but they spoke to me again about the fluids being changed. They brought with them a bottle of dirty fluid this time, was it mine? Who knows but I doubt it. I will not go back to this place which is a shame. They used to be a great place to get your oil change done.
