I go to Midas in Shawnee, KS. for all my vehicle needs. Jason and his... read more I go to Midas in Shawnee, KS. for all my vehicle needs. Jason and his team are very knowledgeable, give great customer service and the prices are pretty great too. If there is anything they can not fix, they will recommend someone that is just as trustworthy and knowledgeable. I will continue to use Midas for all my vehicle needs until I am no longer able to drive because of old age. I have brought 2 different vehicles to them and they have saved me a bunch of money by being honest and giving me their opinion. Robin is also super nice too when she is at that location. My last vehicle which was a 98 Grand Prix GT was in such bad shape (And I had just purchased the car) that I wasn't even charged a diagnostic fee, or any other fee because the employee told me they felt bad for me because the car should have been totaled out since it had frame damage, among other things. I had my Grand Prix towed there a 2 months later and a guy came out to check my engine and informed me that it had locked up. No charge from Midas. I love the great customer service, prices, the honesty and the other customers are pretty friendly too. 5 stars out of 5 from this customer!!!
On 7/28/14 I took truck in for new spark job. On screen and printed f... read more On 7/28/14 I took truck in for new spark job. On screen and printed flyer a summer special discount of $25 on any service over $100. I stated that I didn't want new wires. I waited over 2 hrs while mechanic said engine was too hot to work on. They first called be to the shop because they said the wires were too old to save. Then they called me back to show me the broken plug with contact tip missing. They next showed be the same plug with more of it missing insisting that it had been broken already. They soaked the threads with penatrating oil over night. The next morning they broke off all the plug with wrench flats. Two more days later they drilled out and removed the plug with an easy-out. They said I would have to pay for the easy-out tool and 2 1/2 hours of extra shop labor. This seems excessive for drilling out one plug and backing it out with an easy-out. The final bill was $532.68 and they took away the $25 special and $10 off the 96.92 wire set. they had on the earlier estimate claiming it was to pay for the easy-out. Lee Curtis
Friendly, reasonable, busy, but not overbooked. No high pressure, I s... read more Friendly, reasonable, busy, but not overbooked. No high pressure, I saw them treating other customers well. MUCH better choice than the 'chain' stores, which have no waiting as no one wants to go there.
