My alternator took a dump, I needed towing in Naperville near me to a ... read more My alternator took a dump, I needed towing in Naperville near me to a local auto repair shop and this Naperville towing company made the situation as pain free as possible. I really appreciate the quick tow truck service and auto repair shop referral. Thanks again Tow Recover Assist!
There is a lot of towing companies in Naperville, IL. I called them al... read more There is a lot of towing companies in Naperville, IL. I called them all, because I was broke plus I didn t get paid until Friday. Found Tow Recover Assist on Yahoo and was most happy even being broke and all, they still took care of me. Offered to bring me to one of their local partnered repair shops and then I wouldn t have to pay for the tow until I picked up my vehicle. In case you were wondering I have an 05 Ford Taurus, the alternator took a dump on my way to work. They were there in 40 minutes got me right over to the shop, even gave me a lift to work. Great service, highly recommended, thanks everyone!
during the last 2 weeks this shop has had my daughters car in for repa... read more during the last 2 weeks this shop has had my daughters car in for repairs from an accident. they assured my daughter that her car was repaired and ready to pick up. she picked up her car and on the first evening she had it back, she was driving in downtown chicago and it felt like the steering wheel was going to come off every time she went over a bump. she took it back to them and they said they inspected it and found nothing wrong. one of the guys even told her to get a second opinion if she didnt believe them! so..she went to get a second opinion and within 15 minutes of the car being at the second shop they found the right control arm damaged (she was hit in the right front wheel) and it caused things to shift and also cause problems with the left control arm and the wheel is actually loose on the vehicle! she went back to them today and the guy at the shop told her that they would have to contact the insurance co. to get her into another rental car and that for now she would have to pay for it! ARE YOU KIDDING ME! I have worked in the auto repair business for over 12 years. this vehicle is unsafe to drive but these folks here apparently dont care! they should be covering the cost of the rental for now...they released the car that way...i am soooo incensed! heaven help them if something happens to my daughter! I am now in the process of contacting an attorney because they dont want to seem to do anything to help....and it's thier fault! they obviously didnt completly inspect this vehicle before releasing it. when your told that it happens while driving over bumps...dont take it for a test drive at 15 mph on a newly paved road! DUH! Let's see if the manager returns my call tomorrow. somehow i doubt it.
