Mike is truly a pleasure to work with. He makes you feel welcome as so... read more Mike is truly a pleasure to work with. He makes you feel welcome as soon as you walk in. He always greets with a smile. He is very knowledgeable and kept me posted during along the way. Will definitely bring my Mercedes CLA 250 back!
I had a tire blow out on the interstate. Eddie came out and helped. He... read more I had a tire blow out on the interstate. Eddie came out and helped. He arrived earlier than expected and was friendly and helpful. He patiently answered my child's endless questions as well. Even though he was only assigned to tow, he stayed with me and changed my tire as well. Great service and help when I needed it.
I took my truck in to gt an alignment. I left it over night with them ... read more I took my truck in to gt an alignment. I left it over night with them because they could not get to it. I then picked it up the next morning and they did not do the alignment. I was greeted by the rudest front desk lady and was told that I needed another part to fix before they could do the alignment. I had just had work done to fix the steering system so I knew nothing needed to be done. I only went to them because they were cheaper for the alignment. I left without getting any services done and I noticed that my A/C was not working anymore. I tried warming up my car, turning off the A/C and nothing helped. I had never had problems with this before. I then took it back and was greeted again by the same rude front desk lady. She got extremely defensive and started yelling at me. I then asked Rafael and he got a little defensive. I don't believe my A/C was already broken. It worked perfectly and the second I dropped off my truck it is broken. I do believe they ruined it and the lady got so ugly that I got rude back and she then threatened to call the police on me. She then followed me outside and kept yelling at me to get out and leave or she will call the cops. I have never been treated this way by my worst enemy let alone an owner of a business. I have contacted the BBB. Do not use them. They are sick!!! I am both shocked and appalled that this place is still open.
