Best customer service and auto service ever! I've gone to multiple aut... read more Best customer service and auto service ever! I've gone to multiple auto shops from Santa Barbara to Riverside and I had yet to receive the customer service I got here and auto service. The guys are so knowledgeable. It's been a relief to not have to keep receiving false diagnosis on my car. Rick's customer service is impeccable ??. Thanks guys! Sunkissed Honey
OET had my problem diagnosed within two hours and had my car back to m... read more OET had my problem diagnosed within two hours and had my car back to me within the same day. I was shocked when I was told that the problem was minor. My repair cost substantially less than I expected. I knew then, that I had finally found an honest mechanic.
The owner, Glen, really knows about taking care of your customers. I ... read more The owner, Glen, really knows about taking care of your customers. I didn't know what to expect from an independent BMW repair shop. My factory and extended warranty ran out and I needed a starter replaced and the dealer quoted an arm and a leg! On Sunday evening I left a voice message requesting a quote for the service to my car. I immediately received a text message with a quote early Monday morning. Ruben was not just genuinely a cool guy but very straight forward and open about the quote and diagnostic. The prices beat the other repair shops' I contacted and the experience was way better than what I experienced at the dealer. I even received video clips of him showing me how he replaced the starter and other steps. Honesty, no gimmicks, the best price I explored, great customer service, and I will definitely continue my servicing needs here
